Frequently asked questions
Due to the nature of our products, we do not allow for refunds unless a product arrives damaged or unusable.
Customers satisfaction is our number one priority. If you would like to request a refund or return, please email us at email@example.com.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
It usually takes us 1-3 business days before shipping your package. This time may increase during the busy holiday season.
Standard delivery to US destinations usually takes around 5-7 business days. If you need your order sooner, shipping carriers offer expedited shipping. These rates will be outlined for you at checkout.
International orders may take longer depending on the shipping carrier selected. Standard USPS First Class International can take anywhere between 7 to 21 business days. The customer is responsible for any customs fees, if applicable.
Products are stocked up on a regular basis.
If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!
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