Frequently Asked Questions

Discover the answers to your frequently asked questions about our payments, delivery and more.

At Skalli Essentials, we want you to love your order. If for any reason you’re not satisfied, we accept returns within 30 days of delivery. To initiate a return, please email us at info@skalliessentials.com with your order number and the item(s) you’d like to return, and our team will guide you through the next steps. Once your return is received and inspected, we will notify you of the approval, and approved refunds will be issued to your original payment method. We reserve the right to update or modify this policy at any time, including in cases where we suspect misuse or abuse of our return policy.



All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Yes, we ship our products all over the globe.


  • Returns

    Returns within 30 days receive a full refund.

  • Worldwide Shipping

    Ship anywhere, rates available at checkout.

  • 24/7 Support

    Email us anytime at info@skalliessentials.com