At Skalli Essentials, we want you to love your order. Unused items in their original packaging can be returned within 30 days of delivery. To start a return, email us at info@skalliessentials.com with your order number and the item(s) you'd like to return. We'll send you a prepaid return label, and the label cost will be deducted from your refund. If something arrived damaged or isn't what you ordered, email us with your order number and photos, and we'll resolve it for you promptly! Once your return is received and inspected, approved refunds are issued to your original payment method within 5 to 10 business days. We reserve the right to update this policy at any time, including in cases where we suspect misuse or abuse of our return policy.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Yes, we ship our products all over the globe.