FAQ

 

Payments & Safety

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

We accept payments from major credit card companies like Visa, Mastercard, and American Express. We also accept Paypal and Shop Pay.

Shipping & Delivery

Standard time for handling after your purchase is 1-3 business days. Holiday processing times can take up to 5 business days.

Shipping times vary depending on the selected shipping carrier. Dometic orders shipped via USPS First-class can take 2-5 business days.

For international orders, USPS can take 1-3 weeks to deliver your package. If you need it sooner, you may select a different shipping carrier.

Once the package ships, you will be sent a tracking number with information on how to track your package. For all USPS shipments, track your package here


Due to global supply chain challenges, shipping times could be longer than usual.

Shipping rates can vary depending on your region and are calculated at checkout.

Yes, we offer free shipping for large domestic orders over $50.

Yes, we ship our products all over the globe.

Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.

We have worldwide shipping and ship all around the globe!

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Free returns

Returns within 30 days receive a full refund.

Worldwide shipping

Ship anywhere, rates available at checkout.

24/7 support

Call us anytime at 1(800) 555-1234.